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June 10, 2010
Attention Spektrum AR6250 Owners
AR6250 Product Recall
Horizon has received reports of customers losing RF link when using AR6250’s within certain environments. After close monitoring and testing, Horizon has detected isolated issues with AR6250’s used in carbon fiber applications or in products containing highly reflective material. In these applications, Horizon has found that RF link issues may result in loss of communications.
Horizon has performed an analysis of the AR6250 receiver and is in the process of testing a newly designed receiver.
All Australian consumers who have AR6250’s are strongly encouraged to discontinue use and return these receivers to OMP for a free upgrade receiver, which should be available in August.
Australian Consumers please click here for details on the service request.
You may also initiate a service request by e-mailing the OMP Product Support team. Please put "AR6250 Recall" in the subject line and include your shipping address and daytime phone number. Please email
service@omp.com.au
For US and Canadian consumers, Horizon will pay for all ground shipping charges to and from our US service center. Customers outside the US and Canada should contact their retailer or local Spektrum distributor. Within Europe, please follow these links to our service centers in England or Germany. Australian consumers can follow this link.
We apologize for this inconvenience. Horizon/OMP disclaims all liability and warranties for any consumer failing to act upon this service advisory.
Copyright © 2010 Horizon Hobby. All rights reserved.
Mailing Address: OMP, 53 Ellemsea Circuit, Lonsdale South Australia 5160
Spektrum is used with permission from Bachmann Industries, Inc. |
